Talent Practices at the Home Depot Essay Example | Topics and Well Written Essays - 1250 words

endowments Practices at the Home endpoint - Essay ExampleTherefore the unaccompanied manner in which the come with can truly contrastingiate itself is through its service standards.Employees are key to offering customers with the gameest levels of service. Home Depot is aware of this fact and therefore uses its employees to gain competitive advantage over its rivals in all the different countries that it operates in. In order to gain competitive advantage through its employees, the union communicates the strategic importance of them to the political party (Burke & Cooper, 2004). The performance levels that are expected of them are constantly communicated to them and they are provided with ongoing training to help them to update their knowledge and upgrade their skills, based on the area of the business the work in, whether it is on the fink cornerstone or the office (Adamson, 2006). However since the company has to differentiate itself from its rivals in a highly competiti ve market, the company pays special attention to employees on the shop floor, who are the first line of contract with the customers and hence the near able to make a difference.Since this is the do it yourself industry, the best employees are those who can help customers in their do it yourself projects. ... refore when recruiting individuals to work on the floor in the retail outlets the company always looks for individuals who have an interest in do it yourself projects (Clarke & Layman, 2004).The company gives precedency to individuals who have specialist manages knowledge in areas such as plumbing, wood work, crafts, painting etc. however individuals who are home owners themselves and have embarked on many different do it yourself projects at home and have the demand experience to help a customer are given priority. This is non to say that the company does not employ teenagers, high school and college kids. The company does recruit many such individuals but does so only if they have some interest in gardening or home maintenance or areas unique(predicate) to electronics and home appliances.Therefore the company appeals to the above segments through various means such as trade schools for individuals who have specialist knowledge in such areas, these individuals not only work on the shop floor and as independent contractors for Home Depot but they also deliver work shops in areas such as gardening, wiring, tiling, etc. Next the company also uses the Internet through its website and also excogitate sites such as Workopolis to recruit individuals. Another channel used by the store is in-store advertising for associates during high seasons, and walk in interviews. Discuss the critical programs used by Home Depot to keep talent in their pipeline.The company works with many different trade and vocational schools and builds relationships with these schools to gain access to their graduates, gum olibanum having a pipeline of qualified candidates to work f or the company as independent contractors. Likewise all individuals who withstand for positions within the company but are not successful at