Bad News

Bad news Letter Guidelines Tips Before you start writing the earn, you have to ask yourself the following questions 1. Is the letter for internal or external communication? * How close ar the s barer and the receiver? The Salutation (Dear / hi / Mr. / Wolfgan? ) and the culmination (Sincerely / Best / Love / Regards? ) should pay perplexity 2. How many parties are involved in the event? (a Mainland company IS NOT the name of the supplier ) 3. Do you understand the basic manufacturing process of a produce / the product? NO Google it then Make sure you understand the meaning of supplier, electrical component, assemble, and end product be stupefy components are in truth different from end products). 4. What is the role and duty of each part involved? 5. What is the event happened? What is the stultification to the factory? Why is it related to the large consignment? What is the grownup news on the dot What is the real problem led by the adventure in the factory? What is the i mmediate impact on the large consignment? 6. Is on that point any damage involved in the case? What human body of damage (e. g. financial, relationshipetc.? ) will bring to the company?And recommendations on resultant? What kind of short- / long- term force play will bring between the company and the supplier? 7. Whats the immediate solution to the immediate problem? Why and How is it going to understand the problem 8. What some other repairs is arose from the incident that constitute impact / damage to the company in longer term? Whats your suggestion / solution? What are the reasons to set up your suggestion / solution? 9. Some of you mention about customers / clients. Where are they in the chain? Whats their role? If they are involved, what kind of damage will cause to them due to the incident?Why is it important to keep relationship with the clients? What is / are the solution(s)? What are the benefits of the solutions (in the short-term or long-term? ) Salutation natio nal or foreign? Dear / Hello Billy / Mr. Chan Buffer Think of it as an introduction of an article. It should briefly preview the main messages of the letter. The drop dead sentence leads in to the next paragraph. moderateness & Bad News Begin with the incident Bad New Implication to the consignment? Immediate daze & Solution Begin with a sentence linking last paragraphs last sentence. Briefly and clearly states the mmediate impact to the company or other party involved the solution wherefore will it light up the impact Longer-term Impact & Solution Begin with a topic sentence hinting this paragraph is about longer term planning Briefly state the concern clearly states why the concern can be an issue to the company explain the solution clearly and logically (using logic transitional words) states the assertable positive outcome. Closing Short and simple. Simply asking for approval / comments / meeting for further discussion etc. And be positive Complementary Close Interna l or out-of-door? Sincerely / Regards / Best / Best Regards? Bad NewsBad News Letter Guidelines Tips Before you start writing the letter, you have to ask yourself the following questions 1. Is the letter for internal or external communication? * How close are the sender and the receiver? The Salutation (Dear / Hello / Mr. / Wolfgan? ) and the Closing (Sincerely / Best / Love / Regards? ) should pay attention 2. How many parties are involved in the event? (a Mainland company IS NOT the name of the supplier ) 3. Do you understand the basic manufacturing process of a product / the product? NO Google it then Make sure you understand the meaning of supplier, electrical component, assemble, and end product because components are very different from end products). 4. What is the role and duty of each part involved? 5. What is the event happened? What is the damage to the factory? Why is it related to the large consignment? What is the bad news exactly What is the real problem led by the i ncident in the factory? What is the immediate impact on the large consignment? 6. Is there any damage involved in the case? What kind of damage (e. g. financial, relationshipetc.? ) will bring to the company?And recommendations on solution? What kind of short- / long- term effect will bring between the company and the supplier? 7. Whats the immediate solution to the immediate problem? Why and How is it going to solve the problem 8. What other concerns is arose from the incident that constitute impact / damage to the company in longer term? Whats your suggestion / solution? What are the reasons to support your suggestion / solution? 9. Some of you mention about customers / clients. Where are they in the chain? Whats their role? If they are involved, what kind of damage will cause to them due to the incident?Why is it important to keep relationship with the clients? What is / are the solution(s)? What are the benefits of the solutions (in the short-term or long-term? ) Salutation Inte rnal or External? Dear / Hello Billy / Mr. Chan Buffer Think of it as an introduction of an article. It should briefly preview the main messages of the letter. The last sentence leads in to the next paragraph. Reason & Bad News Begin with the incident Bad New Implication to the consignment? Immediate Impact & Solution Begin with a sentence linking last paragraphs last sentence. Briefly and clearly states the mmediate impact to the company or other party involved the solution why will it solve the impact Longer-term Impact & Solution Begin with a topic sentence hinting this paragraph is about longer term planning Briefly state the concern clearly states why the concern can be an issue to the company explain the solution clearly and logically (using logic transitional words) states the possible positive outcome. Closing Short and simple. Simply asking for approval / comments / meeting for further discussion etc. And be positive Complementary Close Internal or External? Sincerely / Regards / Best / Best Regards?